TERMS & CONDITIONS
Welcome to TFK Fishing Gear Online Shop.
TFK the North Bay fishing shop.
Hana-Senesh 5, Nahariya, zip code: 22220, Israel
TERMS & CONDITIONS
These Terms and Conditions govern your use of all TFK website. We reserve the right to change the Terms and Conditions at any time and it is your responsibility to check regularly before ordering. This does not affect your statutory rights.
These Terms and Conditions govern the supply by us of any product ordered by you on www.tfk-fishing.com website.
By using our website, you accept these Terms and Conditions in full. If you disagree with these Terms and Conditions or any part of these Terms and Conditions, you must not use this website.
In these Terms and Conditions, when we refer to ‘we’, ‘us’ or ‘our’, we mean TFK fishing. Where we refer to ‘you’, ‘your’ or ‘the customer’, we mean you, the person using the Services.
OFFER AND CONTRACT CLOSING
By ordering on our website, you confirm that you are at least 18 years of age and accept our Terms and Conditions. TFK will send you a confirmation of your order per mail. This confirmation does not constitute acceptance of your order as no contract for the purchase of the selected goods will be formed until we receive and proof your payment. TFK reserves the right to cancel or decline any order without giving further details.
PLACING AN ORDER
In order to place an order, you are at least 18 years old. If you are a minor, ask your parents or legal representatives to place the order in your name. However, if you are between 14 and 18 years of age, you can request information about products. In any case, it is advisable to have your parents or legal representatives before navigating and/or registering on our websites or mobile applications so that they can explain any questions that arise. If you are under 14, please do not give us any personal information, as we cannot accept them.
Once you have access to our website, you must fill out the form with the necessary personal data that are requested and must click on the ‘Pay’ button to confirm the purchase.
When you have finished your order, we will send you an email with the details of your order.
In case there is any problem with the delivery of your order, we will contact you as soon as possible to inform you about the situation and suggest alternative products that you may wish to purchase. Or offer the refund of the amount paid when placing the order.
You may cancel the order at any time and at no additional cost, provided that it has not been invoiced and sent through the shipping company.
The products availability on our websites constantly change. By adding an item to the shopping basket, it does not guarantee that it will be reserved for you, as other customers may have already purchased it. Only when the payment process has been completed, the product is effectively reserved for the customer.
TFK will make every effort to provide you with the products listed in your order confirmation. However, there may be times when it is impossible for us to supply such products because, for example, a stock issue. In such a case we will contact you to inform you and suggest alternative products that you may wish to purchase.
SUPPLY OF PRODUCTS
TFK will supply the products indicated into the order confirmation, in accordance with these Terms and Conditions.
PRESENTATION OF PRODUCTS
The items available are described and presented with as much precision as possible. You must read the description of each product in order to know the specific details and properties. The choice and purchase of a product is the sole responsibility of the customer. However, should an error or omission occur within the information, TFK cannot be held responsible. All customers are invited to inform TFK of any error that can be found in a product description.
PRICES AND SHIPPING FEES
All prices are clearly shown on our websites. Prices can be changed frequently. The valid prices for each order are based on the moment the order has been placed. All prices already include all the Shipping Fees. We usually Ship all the orders within 1 business day and provide our customers with a shipment tracking code. Worldwide shipment usually arrives at destination between 7 to 10 business days.
In some countries, your packages may be subject to the customs fees and import duties of the country to which your order is shipped. So the courier will charge you any taxes or customs directly. As taxes and customs may also depend on the product category as well as declared amount, we are not able to provide you with any further details. We would recommend you to consult your local Customs office, which will happily assist you with further information.
TFK offers a large range of items, most of them are in stock, if the Item is out of stock, we will contact you and update you on the estimated delivery date.
In case that TFK has to withdraw an item because it has become obsolete or has been discontinued, you will be informed directly. If TFK can offer any similar item, you will directly receive the proposal which you can accept or if not, cancel the item/order for a refund of the product price paid.
TFK offers several payment methods, all of them are assured by PayPal, who guarantees the security of your payments. Our main payment methods are PayPal, but you can pay using the PayPal gateway without having a PayPal account.
For online payments made by credit card, the ‘Secure Socket Layer’ (SSL) security system is used, which allows encrypting your banking information when on the network.
When placing an order, you can choose your delivery option once all items have been added to the basket. TFK will ship your order to the address you provided when placing your order. To ensure the safe delivery of your parcel, the courier company needs a signature to confirm successful delivery. If there is nobody to receive the parcel, the driver will attempt a new delivery, deposit your parcel at a neighbor or take your parcel to be securely held at the local Post Office or Depot. In case your parcel could not be delivered due to any reason, such as an incorrect address, wrong delivery details, refuse of the parcel, etc., it will normally be returned directly to us. Please keep in mind we can only refund your paid product price, once the parcel has arrived back at our warehouse and any item could be verified. You will receive the refund of the paid product price by the same payment method you used when placing the order. Any paid shipping fees cannot be refunded.
As an official dealer of the TFK brand TFK sells, we offer guarantee service by collecting the affected item/s at our cost and resend the customer a new Item at our expense with no additional cost. In case you received a damaged product please just send us pictures of the damaged good to our Email or Whatsapp and we will send you a new Item.
RETURNS AND RIGHT OF WITHDRAWAL
TFK gives you the right to return your purchased item/s without having to give any reason, at any time within 14 days beginning on the day after you received the goods. You can return any item within 14 days, as long as the item/s is/are in perfect conditions (unused, with labels, in original packaging). The return shipping costs will be at the expense of the customer, and we will fully refund you after receiving the goods in their original condition.
REVIEWS AND COMMENTS
We encourage you to leave reviews, comments and product questions on our websites. We regularly monitor this content and we reserve the right to remove, reject or edit it at any time. When submitting information to our websites as a review, product question or customer comment you understand that what you have submitted is not copyright protected and you are permitting its appearance on our websites.
Events outside of our control – we will not be liable or responsible for any failure to perform or delay in performance of, any of our obligations to you if such failure or delay is caused by an event outside of our control.
Please see our Contact page for details of how to get in touch with us.
PROTECTION OF PERSONAL DATA AND COMMENTS
TFK is committed to protecting your privacy. We inform you that the personal data you provide will be processed in order to provide the services and/or to deliver the requested products if you make a purchase, and in order to facilitate, even by electronic means, commercial information.
The legal basis of the treatment in case you are a client is the execution of the contract in which you are a party.
The legal basis of the commercial information is your express consent because when you register, you give your express authorization for us to send you commercial information, including by electronic means.
When you sign up, you agree to provide us with valid personal data that allows the provision of the service by TFK and your correct identification as a registered user. These personal data that you must provide us are essential to send the information and/or the orders and the preparation of the invoices.
The absence of these data or their inaccuracy will lead to the impossibility to send information and/or delivery of orders. If an order cannot be delivered, for this reason, it will be automatically canceled.
Only TFK will be responsible for the user´s personal data. The data you provided is stored in a file owned by TFK that complies with current regulations on data protection.
TFK undertakes to comply with the duty of secrecy of such data, as well as to treat them with confidentiality, assuming the necessary measures to avoid alteration, loss, treatment or unauthorized access.
Also, TFK undertakes not to use such personal data for purposes other than the purpose of the service provided through its websites or commercial bulletins, which offer information on product offers for direct sale through the Internet and non-transmission of them to third parties, unless they necessarily intervene in the execution of the object of the contract.
By accepting these terms and conditions, you give your express consent to the transfer and / or international transfer of your data to companies with whom it is necessary to share them for the successful completion of the order or the sending of information, such as transport companies, parcel companies, messaging, payment, logistics, professional hosting services and data management, online chat providers, web analytics services, etc. You are informed that your data may be or will be transferred to these companies.
This consent may be revoked at any time by means of a signed document with the reference ‘REVOCATION OF CONSENT’, addressed to TFK
In addition, you have the right to access the information we have about you, to rectify it, to suppress it, to oppose your treatment, to request the limitation of the treatment or to request the portability of your data. For this, you only need to communicate it by means of a signed document, enclosing a photocopy of any valid official document that proves your identity, addressed to TFK Hana-Senesh 5, Nahariya, zip code: 22220, Israel; Or by email to TFK@north-b.com.
INTELLECTUAL PROPERTY AND COPYRIGHT
All content of the online shops of TFK (Illustrations, texts, descriptions, own brands, images, videos …) is the property of TFK, the third-party trademarks are the property of their owners. Any partial and total reproduction of the content by any processes and by any medium are subjected to prior and express authorization to TFK or any right holders.
TFK is not responsible for the misuse of our website contents, the responsibility is exclusively for the user who accesses them or uses them.
TFK declines all responsibility for any disputes arising from the exchange of information between users through our websites. The responsibility of publishing data and information through their websites is in any case for those who published them.
We are happy for you to link to our websites but you must do so in a way that is fair and legal and does not damage our reputation or take advantage of it (such as by using a link to suggest any form of association or endorsement by us). We reserve the right to withdraw linking permission at any time and, if we instruct you to remove a link to our websites, you must do so without delay.
Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those websites or resources and such links should not be interpreted as an endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
AMENDMENT TO THE TERMS AND CONDITIONS
We reserve the right to amend these Terms and Conditions at any time. All amendments to these Terms and Conditions will be posted online. However, continued use of the site will be deemed to constitute acceptance of the new Terms and Conditions.
These Terms and Conditions and your use of the websites shall be governed by and construed in accordance with Israeli law. You submit to the exclusive jurisdiction of the Israeli courts to settle any dispute which may arise under these Terms and Conditions.